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FAQs



Q.) My staff is not adequate?

Ans.: That is the main reason you need to automate so that dependency on staff is lessened. Your staff is just required to enter data in the system, for which there is not much skill required. The intelligent reporting will be done by the system and not by people. People come and go, but systems remain forever with the organizations



Q.) I manage all in spread sheet? There is no need for ERP

Ans.: EVOLVE gives you online and real time information always at a click. Whereas spread sheet will gives you offline data, and by the time your spread sheet is made, the data has actually changed. Secondly historic data and analysis information is not possible as you have multiple spread sheets and multiple versions. You are actually just creating a model report and not authentic report



Q.) Why cant I get the whole development made customized?

Ans.: We do not recommend the same as it would create pieces of your solutions and you would end up multiple or duplicate data in all systems. It would make an highly inefficient manner of working and would only lead to reconciliation chaos



Q.) Do I have to discontinue my old accounting system?

Ans.: EVOLVE is an ERP system. Accounting is a part of ERP, you may continue to use your current accounting system since your accounting staff is comfortable. But all other areas apart from accounting, like production, CRM, MIS, Sales and Purchase Orders, etc can be made online. The data can be linked in an automated manner in your accounting module



Q.) Why is EVOLVE so competitively priced?

Ans.: EVOLVE can beat most of the competition when compared to the features it offers if for number of reasons. It provides a very high flexibility throughout the system which reduces the recurring costs It is an our own development It can be implemented at the fastest. Ready to implement industry specific proven templates available. Large number of install base which has made the systems proven and practical in usage.



Q.) What makes evolve ERP solution different from others?

Ans.: EVOLVE ERP is an 100% indigenous ERP solution made exclusively for Indian Manufacturers. A genuine web-based, user-friendly ERP, eresource is with data elements which is required for users in different departments. EVOLVE ERP enables users to connect on to a central system from all the branches/locations, departments. Its web-capability keeps the cost of maintenance at the lowest level also minimize the infrastructure cost. One of the other highlights of EVOLVE ERP is that the software could be used from more than one location without buying an additional license. EVOLVE is technology independent. That means, it can work on LAN, WAN, Internet or Intranet.



Q.) Comment on the mobile aspect of it

Ans.: It works on all mobile devices.



Q.) What makes web-based ERP more ideal than server based solution

Ans.: Companies have begun asking for enterprise solutions that are broader in scope, address unique challenges and links up with other parts of the organization and that too at a very cost effective price. Linking the solution to their customers, suppliers, partners and branches spread across the globe was a critical aspect for organization. EVOLVE ERP is the an enterprise solution in India that promises to connect the organization with their respective departments, branches, customers, suppliers, factory that too, locally, nationally and globally.



Q.) How EVOLVE ERP suits the SMBs?

Ans.: At a time when the SMBs in India are fast adopting the latest IT business solutions, anyone who does not keep with this pace and will be left behind. Keeping this in mind and to help the SMBs to implement an ERP with minimum investment eresrouce ERP has developed an affordable ERP which will suit their needs and wallet.



Q.) Is the system scalable? Can we add new users at a later date?

Ans.: Your EVOLVE Administrator can create new users, and there is no limit to the number of users. The number of users who can log-on to the system at any one time is however, limited by the number of concurrent user licenses you have purchased. Additional user licenses can be purchased at any time.



Q.) We have limited IT resources - will we need to hire a full time IT person?

Ans.: The ERP system is ideal for organizations with limited IT resources. We have many features to reduce system administration efforts. In addition Eresource offers remote administration where we can provide support from our offices. Once the system is set-up and installed only routine maintenance and system administration required is adding new users or changing user security profiles



Q.) Is it possible to transfer or convert the data from the current system into ERP?

Ans.: Evolve has a complete set of data transfer utilities. Item master, bills of material, inventory as well as Sales Orders, Invoices, Purchase Orders can all be transferred. A major factor in changing systems is losing access to all the sales and transaction history.



Q.) How Many Users can your ERP system support?

Ans.: Currently our customers have between 10 to 100 users. Transaction processing speed and system scalability are crucial criteria when selecting an ERP system. You need to know your new system will be able to easily handle existing transaction loads, with the ability to manage significant increases should your business experience exponential growth. Tests by Microsoft involving data entry on several core modules sales, purchasing, receivables, payables, general ledger) on the SQL database and an IBM 8500R server with eight processors simulated more than 134,000 transactions per hour being entered by more than 2,400 users. At the volume of users and transactions included in these tests, Great Plains applications used between 16 percent and 77 percent of the available server CPU capacity, indicating opportunity for continued growth and increased scalability.



Q.) Should I Buy ERP Source Code?

Ans.: EVOLVE is an 'off the shelf' package run by thousands of users. The software is flexible and sophisticated and you are buying a product whose cost is amortized over the user base. The other type of software that you may use is custom software developed for your particular organization. There are various advantages and disadvantages to both approaches. Why would someone want to buy the Source Code? The reasons commonly given for buying source code are: • It protects your Business: if your supplier goes out of business, you can still support your applications. • You can customize the application to conform exactly to your requirements • Users may find it easier and to use as you can remove unnecessary functionality • You can incorporate business processes that are specific to you and which do not exist in any packaged solution EVOLVE has incorporated a vast array of flexibility into our software to enable us to tailor the system to your business processes. In addition because of our Microsoft .Net technology platform mini business process modules can be attached to the main system without altering the main product's source code. EVOLVE is also incorporates data base independence so you can choose whatever database offers you the best competitive advantage including Microsoft SQL, DB2 and Oracle. The database is completely accessible to you so you can integrate any other application or business process at the database level. By using Crystal Reports as our standard Report Writer you can customize or add additional reports. You can also use any other report writer or business intelligence tool to process or display information. If you take on the project of modifying source code be prepared for large expenditures and stranding yourself on the current version of the ERP system. This makes upgrades impossible or prohibitively expensive.



Q.) What are Web Services?

Ans.: Web Services are becoming an important future technology for manufacturing companies. The latest technology from Microsoft (.NET) offers a Web Services infrastructure. Web Services allow software programs to exchange or process information over the Internet. This allows network servers, PC's, hand-held wireless devices and cell-phones to easily exchange and share information. This means software programs can be developed to allow customers, suppliers and employees access to real time information. Seradex has begun to utilize Web services and these will play an increasing role in future development. In many cases the trading partners of Seradex customers do not have the infrastructure to interact on a Web Service level. As more companies improve their ERP software the use of Web services will play a central role in E-Commerce.



Q.) What ERP Management Reporting Tools are Available?

Ans.: EVOLVE includes a wide array of management tools that link your strategic objectives to specific activities. We provide a set of strategic and tactical indicators focused on your primary objectives and feedback communication for course corrections. EVOLVE offers the following reporting capabilities: • Key performance indicators - compare Actual Results to Strategic Plan Targets • Over 200 Standard Seagate Crystal Reports in various formats including: paper, pdf or via the Web • In built report writer to created reports • Ad Hoc Analysis - linking live Data to Microsoft Excel • Event Alert - email alerts when specified events have occurred



Q.) What Security issues do ERP Systems Have?

Ans.: The balance between making data available to the users that need it and denying it from those who should not have access is not easy to achieve. To manage this risk your company needs to implement an appropriate access strategy. Do not wait for an embarrassing – and potentially devastating – event to find out that security and controls in your ERP system are inadequate and constitute exposure for your company. Consider the following security issues: • Are you certain that sensitive information cannot be displayed to unintended users? • Can critical functions only be performed by the right people in your organization? • Does your ERP system give your users access to all the relevant information, to make the optimum decisions? • Do your E-Commerce requirements have a security plan developed? • Are you confident that you have appropriate security and control over your data? • Will you comply with external and internal audit requirements? • Will you eliminate the disclosure of confidential information? • How reliable is your network and ERP system? Managing the security of ERP information into and out of your organization has never been more critical – or more challenging. As businesses grow, their information systems support whole communities of users: customers, suppliers, partners and employees, who all count on the secure exchange of a wide variety of information to place orders, pay bills and keep records up to date. Customers, vendors, partners and employees all need access to the right ERP information at the right time and, increasingly, from anywhere. Yet these users work on many different systems and access data from multiple locations. All have different passwords and authorizations. Initiatives like on-line order-tracking to improve customer service, e-procurement to reduce costs or integrate supplier systems, and virtual private networks to provide information access anytime, anywhere are additional factors that have increased the need for ERP security. Increased outsider access to ERP systems. You must not only manage the security issues of your own employees, but also increasingly those of customers, suppliers and other business partners. EVOLVE ERP along with Windows 2003 Server addresses your security needs in authentication, access control and user management. An integrated solution identifies the user, determines what the user can do, determines the level of trust the user should receive, protects your data. Our ERP security specialists have the expertise, tools and methodologies to make sure that your EVOLVE ERP system includes a tailored, cost-effective security approach that dovetails with your firewall, virus scanner, spam control and tape backup systems.



Q.) What are the benefits of an ERP System?

Ans.: The benefits derived from ERP can far outweigh the costs of the system, providing that the system is selected carefully and is appropriate for your company from a feature, cost, and technology standpoint. Some of the benefits realized are: A single integrated system Streamlining processes and workflows Reduce redundant data entry and processes Establish uniform processes that are based on recognized best business practices Information sharing across departments Improved access to information Improved workflow and efficiency Improved customer satisfaction based on improved on-time delivery, increased quality, shortened delivery times Reduced inventory costs resulting from better planning, tracking and forecasting of requirements Turn collections faster based on better visibility into accounts and fewer billing and/or delivery errors Decrease in vendor pricing by taking better advantage of quantity breaks and tracking vendor performance Track actual costs of activities and perform activity based costing Provide a consolidated picture of sales, inventory and receivables An ERP system provides the solid operational backbone manufacturers and distributors need to improve the volume of production and fulfillment of orders while reducing costs. By optimizing your manufacturing and distribution operations with ERP, you'll also be able to focus on new business opportunities.



Q.) Why implement an ERP system?

Ans.: ERP software integrates all departments and functions across a company onto a single computer system that can serve all those different departments' particular needs. ERP combines finance, HR, manufacturing and distribution all together into a single, integrated software program that runs off a single database so that the various departments can more easily share information and communicate with each other. This integrated approach can have a tremendous payback provided the software is installed and used correctly.



Q.) What is ERP?

Ans.: ERP stands for “enterprise resource planning”. The definition of enterprise resource planning is an integrated software solution used to manage a company’s resources. ERP systems integrate all business management functions, including planning, inventory/materials management, engineering, order processing, manufacturing, purchasing, accounting and finance, human resources, and more.



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